Privacy Policy
Effective Date: 01/01/2026
Last Updated: 01/01/2026
EB Jeweler (“EB Jeweler,” “we,” “us,” or “our”) operates the website located at https://www.ebjeweler.com
and any related pages, products, services, communications, and features offered through our website (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, place an order, request a custom jewelry service, or otherwise interact with us online.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Billing address
Shipping address
Payment-related details submitted through third-party payment processors
Order details and purchase history
Custom order information, design requests, messages, and uploaded content
Any other information you choose to provide when contacting us or using our Services
We may also automatically collect certain technical and usage information when you access our website, such as:
IP Address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of access
Time spent on pages
General browsing and interaction data
2. How We Use Your Information
We may use your information to:
Provide, operate, and maintain our Services
Process and fulfill orders
Communicate with you regarding purchases, requests, repairs, custom work, or customer support
Send service-related notices, order confirmations, and updates
Improve our website, products, services, and customer experience
Monitor and analyze website traffic and usage
Detect, prevent, and address fraud, abuse, security issues, or unauthorized activity
Comply with legal obligations and enforce our terms, policies, and business rights
3. Payment Processing
We may use third-party payment providers, such as PayPal, Square, Stripe, or other payment processors, to process transactions. We do not control how those third parties collect, use, or store your payment information. Your payment information is subject to the applicable privacy policy and terms of the third-party payment provider you choose to use.
We recommend that you review the privacy policies of those providers before submitting payment information.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar tracking technologies to enhance your browsing experience, remember preferences, understand website traffic, and improve site functionality.
You can set your browser to refuse some or all cookies or to alert you when cookies are being used. However, if you disable cookies, some parts of the website may not function properly.
5. Sharing of Information
We do not sell your personal information for money. We may share your information only as reasonably necessary in the following circumstances:
With service providers who help us operate our business, website, communications, shipping, analytics, or payment processing
With trusted contractors or vendors working on our behalf under appropriate confidentiality or business-use restrictions
To comply with legal obligations, court orders, law enforcement requests, or other lawful processes
To protect our rights, customers, property, website, or business operations
In connection with a business transfer, merger, sale, restructuring, or acquisition involving all or part of our business
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, maintain business and tax records, resolve disputes, enforce our agreements, and comply with legal obligations.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services, including payment processors, social media platforms, shipping providers, or other external services. We are not responsible for the privacy practices, content, or security of those third parties. Your interactions with third-party services are governed by their own terms and policies.
9. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization where required, we will take steps to delete that information.
If you believe a child under 13 has provided us with personal information, please contact us promptly.
10. Your Privacy Rights
Depending on your location, you may have certain privacy rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable law.
Residents of certain jurisdictions, including California, may have additional rights under applicable privacy laws. If you would like to make a privacy-related request, please contact us using the information below.
11. Do Not Track
Some web browsers may transmit “Do Not Track” signals. Because there is not yet a universally accepted standard for how to respond to such signals, our website may not respond to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in our sole discretion. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after any changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at:
EB Jeweler
Website: https://www.ebjeweler.com
Email: ebjeweler@gmail.com